How do I file a bug or error?

One of the best ways for us to discover bugs or missing pieces in our Investor Tools is thanks to your feedback. Please use the red Feedback and Support button on the bottom of Globe Investor sections and articles to provide feedback.
If you discover a bug, the best way to report it is to include as many details as possible (a screen grab is best) and let us know when the bug happened as well as what you were doing when you saw it. Details like what web browser and version you’re using and whether you’re on a Mac or PC get included automatically in your submission.


  1. How do I sign up for Globe newsletters?
  2. Why does The Globe and Mail allow comments?
  3. How are comments moderated?
  4. How do I report an offensive comment?
  5. How do I share articles?
  6. How do I contact customer support?
  7. How do I provide feedback?
  8. Why is it important to provide feedback?
  9. How do I file a bug or error?
  10. Why hasn't my suggestion been implemented yet?
  11. How fast can you make improvements or add new features?
  12. Where did my Watchlist go?
  13. How do I find my old Watchlist?
  14. Where did the “Market Data” link go?
  15. Can I still use my existing Portfolio?
  16. Can I keep using the old stock quote pages as I like them better?
  17. Can I import data from my brokerage account?
  18. Is the market data new or different from the old Globe Investor web site or apps?
  19. How do I get access to articles that were published before 2000?
  20. Cryptic Crossword Update
  21. Why does The Globe and Mail endorse a political party/candidate?
  22. Politics Endorsements - Shouldn’t a newspaper be objective and not take sides?
  23. Political Endorsements - How does The Globe ensure objectivity in its coverage?
  24. Does The Globe always endorse a political candidate?
  25. Political Endorsements - Has The Globe ever endorsed The Green Party or the NDP?
  26. Political Endorsements - How does The Globe come to a decision regarding their endorsement?
  27. Political Endorsements - Is the Publisher of The Globe involved in the decision?
  28. Political Endorsements - Is ownership of The Globe involved in the decision?
  29. Political Endorsements - Are reporters and/or columnists involved in the decision?
  30. Political Endorsements - Does The Globe share its endorsement with the political parties before it’s published?
  31. Political Endorsements - Why does The Globe and Mail allow political parties to advertise in its paper and/or online?
  32. Globe Website System Requirements

Feedback and Knowledge Base