How are comments moderated?

In most cases our comments are post-moderated, which means that we don’t review them prior to posting them (although we use an automated filter to block offensive words). Instead, we do our best to remove comments that have been flagged by our readers as abusive or offensive or otherwise in breach of our terms and conditions in some way. Comments are not edited or changed in any way by Globe and Mail editors. If we remove a comment because it breaches our terms and conditions, an automated message appears saying that the user’s comment “was not consistent with our guidelines and has been removed”. In some cases, repeat offenders may have their ability to access the web site restricted. In some cases our comments are pre-moderated. If you post a comment on a pre-moderated story, you will see a message indicating that your comment will appear once it has been reviewed by a moderator. 


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