I've submitted a request for a new subscription through the website, how long does this usually take?

If the website accepted your address and you did not receive an error message, you can expect delivery to start on the date that you've specified. You will receive an e-mail within 1 business day to confirm this.

If you received an error message that your address was not in our database, we'll need to determine whether or not we can add it. To add an address to our database usually takes 2-3 business days, therefore, please expect a reply e-mail within 2-3 business days. At that time, we will be able to inform you whether or not we can accommodate your subscription request. 

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